ADOPTION BY DESIGN™
Four workshops. One transition, designed with purpose.
Adoption by Design™ is a facilitated workshop series that takes your organization from AI strategy to sustained adoption. Four workshops spaced across your project timeline, delivered in person or virtually, hands-on, and customized to your context. Built on Prosci’s ADKAR model and Kotter’s change principles, and compiled from more than 40 research sources.
NOT SURE WHERE TO START? · THE GATEWAY ENGAGEMENT
AI Adoption Readiness Diagnostic
2–3 weeks · fully virtual · credits in full toward any tier
A lighter-weight way in before committing to the full series. We interview your stakeholders, score your readiness across four areas, scan for change fatigue, and surface the shadow AI use already happening — then hand you a written report with an honest recommended path. If you skip it, the same instruments run as pre-work before Workshop 1. Prefer to start with your people managers instead? See the standalone Manager Enablement Session below.
BEFORE THE BUILD
Empathize
Aligning strategy before you spend a dollar.
Most AI initiatives start with a tool. This one starts with your people. Empathize is a full day spent understanding the organization the change is about to land on: how much change your teams are already carrying, where AI is quietly being used without permission, and which stakeholders will make or break the effort. By the end of the day, the group has a shared, honest picture of where the organization actually stands.
WHAT THE DAY COVERS
- Change landscape and readiness: what your teams are already carrying, and how much capacity truly exists for one more initiative
- Shadow AI audit: surfacing the unofficial AI use already happening, as adoption data instead of a compliance problem
- Stakeholder mapping on the Adoption by Design™ Matrix: who has influence, who feels the impact, and what to do about each group
- Use case ideation: a structured exercise that turns frontline frustrations into a bank of candidate AI opportunities
YOU LEAVE WITH
- A readiness and change-capacity snapshot
- Your completed Stakeholder Matrix
- A validated use case bank
- A resistance map with first interventions
FROM IDEAS TO ACTION
Envision
Prioritizing what moves the needle.
Every organization leaves Empathize with more ideas than capacity. Envision is where the hard choices get made, together and out loud. The group sorts every candidate use case by effort and impact, then takes the winners into the Workflow Redesign Lab: mapping how work happens today and how it should happen with AI in the loop. This is the day the initiative stops being abstract and starts becoming real.
WHAT THE DAY COVERS
- Effort/impact prioritization: a disciplined exercise that separates quick wins from strategic bets and money pits
- Workflow Redesign Lab: redesigning the actual day-to-day work, because AI layered on old processes is cosmetic adoption
- Skills mapping: a three-tier view of what everyone, affected roles, and builders each need to learn
- Governance foundations: drafting the guardrails that give people confidence to use AI safely
YOU LEAVE WITH
- A prioritized use case shortlist with business cases
- Current-state and future-state workflow maps
- A draft AI governance framework
- A 30-day quick win plan
LAUNCH WITH CONFIDENCE
Enable
Building the engine for adoption.
A plan is not a launch. Enable is a full day building the machinery that carries the change: the pilot that proves value, the communication that reaches each audience with the message they actually need, and the managers and champions who will carry the change long after the workshop ends. Special attention goes to people managers, the group research consistently identifies as the most critical and least equipped in any change.
WHAT THE DAY COVERS
- Pilot definition and phased rollout: who goes first, what success looks like, and how the waves sequence
- Communication planning: the right message, from the right sender, for each stakeholder group
- Manager enablement: practiced conversations, coaching tools, and an FAQ kit for the people leading teams through the change
- Champion network design: identifying and equipping the trusted peers who make adoption spread
YOU LEAVE WITH
- A complete pilot and rollout plan
- A communication framework by audience
- A manager toolkit
- Your champion network design and training strategy
MAKE IT STICK
Evolve
Measuring what matters and building what's next.
Weeks after launch, the question is no longer whether you deployed. It's whether anything actually changed. Evolve reconvenes the group to look at the evidence honestly: real usage, real behaviors, real impact, measured on the Adoption Impact Model™. The day surfaces where people have quietly reverted to old ways of working, what the champions are hearing on the ground, and what gets fixed, scaled, or stopped next.
WHAT THE DAY COVERS
- Adoption evaluation: Usage, Behaviors, and Impact, measured honestly instead of celebrated prematurely
- Workflow effectiveness audit: the check that catches cosmetic adoption before it calcifies
- Health checks: change fatigue, governance in practice, and manager effectiveness
- Roadmap planning: a 30-day and 90-day forward plan with an owner on every item
YOU LEAVE WITH
- An adoption scorecard on the Impact Model™
- A workflow effectiveness audit
- A refreshed champion and manager support plan
- A forward roadmap with owners and deadlines
STANDALONE OFFERING · ALSO AN ADD-ON TO ANY TIER
Manager Enablement Session
Half day · in person or virtual · 8–16 people managers
Research consistently identifies people managers as the most critical and least equipped group in any change — 75% aren’t equipped to lead it. This half day expands the manager module from Enable into full practiced mastery: your managers rehearse the hard conversations — “what does AI mean for my job?” — in facilitated triads built on their real scenarios, learn to coach each team member through the specific stage where adoption stalls, and build a sustainable weekly rhythm for leading change on top of business as usual.
WHAT THE HALF DAY COVERS
- ADKAR at the individual level: diagnosing where each person is stuck, and the coaching move that matches
- Practice round 1: the “AI and your role” conversation, in triads on real scenarios
- Practice round 2: coaching the skeptic and spotting resistance before it hardens
- Leading while delivering: a 15-minute weekly team rhythm that fits a manager's real workload
YOUR MANAGERS LEAVE WITH
- A complete manager toolkit: talking points, team FAQ, coaching guide, and escalation paths
- A 30-day action plan with a dated first team conversation
- A 30-day follow-up check-in, included — we measure whether the conversations are happening
Available on its own — even if you never run the full series — as an add-on to any tier (best scheduled between Enable and Evolve, while your pilot is live), and included in the Enterprise tier.
In person, virtual, or hybrid
Full days at your location, or two structured half-day virtual sessions per workshop. Same agendas, same deliverables, same price.
Moves at the pace of your business
Workshops are spaced deliberately and connected by fieldwork. The weeks between sessions are where adoption actually happens.
Customized, never compressed
Engagements scale by removing activities, never by squeezing them. What we run, we run properly.
Deliverables in 5 days
After every workshop, you receive a complete summary of outputs, decisions, and owners within 5 business days.
Ready to design your transition with purpose?
Start with a free 30-minute discovery call. We’ll talk about your initiative, your organization, and which engagement fits. No obligation and no pitch.