INSIGHTS

Field notes on the human side of AI.

Research-backed, practitioner-tested writing on adoption, change management, and what actually happens when organizations meet new technology.

SHADOW AIJune 9, 2026 · 7 min read

Your Employees Are Already Using AI. Just Not Yours.

98% of organizations have employees using unsanctioned AI, and executives use it most. Why shadow AI is both your biggest risk and your best adoption roadmap.

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Your Employees Are Already Using AI. Just Not Yours.
Token Leaderboards Alone Are a Terrible Way to Measure AI Adoption
MEASUREMENT6 min read

Token Leaderboards Alone Are a Terrible Way to Measure AI Adoption

Meta's token leaderboard went viral, then went dark. Why token usage is only the floor of AI adoption, and what to measure on top of it: behaviors and business impact.

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Stop Brainstorming AI Use Cases. Start Prioritizing Them.
STRATEGY6 min read

Stop Brainstorming AI Use Cases. Start Prioritizing Them.

A practical effort/impact matrix for identifying and prioritizing AI use cases, plus a free downloadable template to run the exercise with your own team.

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Your Team Isn't Resisting AI. They're Exhausted.
CHANGE FATIGUE7 min read

Your Team Isn't Resisting AI. They're Exhausted.

Change fatigue, not resistance, is why AI rollouts stall. The data on transformation burnout, and how capacity planning and change champions turn it around.

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Don't Give AI the Ability to Delete Your Data (and Other Governance Lessons Learned the Hard Way)
GOVERNANCE7 min read

Don't Give AI the Ability to Delete Your Data (and Other Governance Lessons Learned the Hard Way)

An AI agent deleted a live production database. Another wiped a user's files. The governance lessons from 2025's AI disasters, and why guardrails accelerate adoption.

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From Magic Words to Second Brains: How We Stopped Prompting and Started Building
CONTEXT ENGINEERING8 min read

From Magic Words to Second Brains: How We Stopped Prompting and Started Building

The skill that matters in AI keeps moving: from prompt engineering to context engineering to AI-readable knowledge systems. A short history, and how to build your own.

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Your People Are Teaching Themselves AI. That's Not a Training Strategy.
TRAINING7 min read

Your People Are Teaching Themselves AI. That's Not a Training Strategy.

Only 26% of workers get formal AI training, and just 16% have access to any. A three-tier framework for building an AI training program that moves adoption from 25% to 76%.

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Every article comes from work we do inside the Adoption by Design™ workshop series.

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